Free for Maine trades
What happens after a customer hits submit?
I'll send one clearly marked test request through your website and tell you what a customer sees, what they hear back, and how long it takes. Most owners have never checked.
Free no strings
A short email with what I found
No call and nothing to set up
What you get
- What the customer sees
The confirmation page or message after they hit submit, or the lack of one.
- What they hear back
Whether an automatic reply arrives, what it says, and whether it tells them what happens next.
- How long it takes
When a real person follows up, measured from the moment I submit.
- One fix to start with
The single change I'd make first, in plain English.
How the test works
The request says plainly that it's a test from me, so nobody rolls a truck or holds a time slot. Your office just treats it like any other message and I watch what happens. I don't need logins, and I don't touch your website.
Why it matters
The company that answers first usually gets the job.
When someone's heat quits or a pipe lets go, they don't wait on one company. They fill out a form or two and call whoever gets back first. A form that sends a request into a quiet inbox until Monday is a job handed to the next company.
Questions
Is it really free?
Yes. If you want the full write-up afterward, with five ranked fixes and ready-to-use replies, that's the $150 Lead Response Audit. You don't have to buy anything to get the test results.
Will it bother my staff?
It's one message, clearly labeled as a test. Answer it like you would any other, or don't. Either way, I'll tell you what I saw.
Who runs the test?
I do. I'm Shawn Garland, and I run Awakened Systems Group out of Bangor, Maine.