AwakenedSystems GroupStart with an audit

Phone and
follow-up systems.
Built for Maine.

I install and support automated systems that answer missed calls, capture job details, and help service businesses follow up.

Explore the $149 auditHear the demo

A 45-minute review. A written plan.
No obligation to buy an installation.

Pine State
Home Services

Recorded demonstration · 19 seconds

Read full transcript

Front desk: Pine State Home Services, this is the front desk. Tell me what’s going on and I’ll get it on the board.

Caller: I’ve got water coming out of the sink, and it’s going all over the place.

Front desk: If you can do it safely, shut off the fixture or main water, and I’ll mark this urgent.

Open audio file

A demo, not a client result. This recording shows the opening exchange, not a completed booking or dispatch. Read demo details.

Shawn GarlandBased in Eastern Maine. Working statewide.

I scope it. I install it.
I support it.

Who you’ll work with

A system should
know what to do next.

The useful part isn’t just answering. It’s following the call-handling rules you agree on before setup.

  • When a call is missed: the front desk answers using your agreed script.
  • When a caller explains the job: capture the details agreed in setup.
  • When something needs urgent attention: follow your agreed handling rules.

Illustrative handling logic, not a live activity feed. Exact rules depend on your setup. No emergency response or dispatch is demonstrated.

Start where
the work gets stuck.

Choose a starting point, not a software stack. The scope comes before the installation.

First, find out what’s worth fixing.

The AI-Readiness Audit looks at where work gets dropped and identifies a sensible first step. That might be automation, a simpler process, or waiting.

$149 one time

Explore the audit

We confirm a time by email before you pay.

A review. Then a written plan.

  1. 45-minute remote reviewWalk through your current calls, handoffs, and follow-up.
  2. Priorities in writingYour plan follows within two business days of the review.
  3. Your decisionNo obligation to buy an installation.

When missed calls
are the problem.

AI Front Desk answers missed calls, captures job details, and follows your rules.

See the Front Desk scope

$249 per month

One local number. Standard setup. One workflow. 300 AI-handled minutes. Routine changes and email support.

Extra minutes are $0.25 each, only when agreed and metered. Customer SMS and live transfers are outside the standard package. Read the full limits and support terms.

Also available: the AI Ops Partner retainer at $499 a month and the AI Without the Hype workshop at $500 flat. Email Shawn to discuss either.

Shawn Garland

Shawn Garland
Eastern Maine · Working statewide

The person you talk to
is the person
who builds it.

I scope, install, and support the systems I offer. We start with the work your business needs done, not a list of software to sell you.

Talk with Shawn

Want to test the phone demo yourself?

(207) 503-7703

Pine State Home Services demo only, not Shawn’s contact line. Calls may be recorded and transcribed. Don’t share sensitive information. Not for emergencies; no real dispatch.

A few practical details.

Do I need to know which system I want?

No. The audit is designed to identify where work gets dropped and what is worth fixing. You don’t need to choose software first.

What happens after I arrange an audit?

We confirm a time by email before payment. After the 45-minute review, your written plan follows within two business days. Read the process and cancellation terms.

What does Front Desk support include?

Routine changes and email support are included. Acknowledgment and assessment are due by the next business day, not guaranteed resolution by then. Review the complete scope.

Tell me what
keeps getting missed.

Tell me what kind of business you run and where calls, handoffs, or follow-up are getting stuck.

Please leave out customer records, payment details, and other sensitive information.